Nära
Delete your account
You can delete your Nära account at any time, directly in the app. No explanation is needed and you do not have to contact us.
How to do it in the app
- Open Nära and go to the Home tab.
- Tap your profile picture in the top right.
- Scroll to the bottom and choose "Delete my account".
- Confirm twice – then the account is gone.
What is deleted?
The following is permanently removed and cannot be restored:
| The account | Your sign-in and email address. |
|---|---|
| The profile | Name, description, town, age range, interests and profile picture. |
| Messages | Your conversations and messages. |
| Activities | Activities you created and the ones you joined. |
| Location | Your saved position. |
| Notifications | Your push notification token for the device. |
| Crash log | Error lines and sign-of-life lines the app has stored in our database with your account ID. |
| Reports | Reports you have made are unlinked from you and only kept anonymised (see below). |
| Business subscription | If you own a business account, the subscription is cancelled and ends at the close of the period already paid for. |
| Apple sign-in | If you created the account with Apple and delete it in the app on an iPhone, the link between Nära and your Apple account is revoked. |
What may be kept?
Reports you have made about other users may be kept in anonymised form (with no link to you) for our ongoing safety work and to be able to handle repeated abuse. We may also need to keep certain data if the law requires it.
If someone has reported you, your display name is kept in the report for at most 12 months after the case has been decided, even if you delete your account, so that we can recognise repeated abuse.
No access to the app?
If you cannot sign in, or have already uninstalled the app, email us from the address your account uses and we will delete the account for you:
We handle your request as soon as possible, and within 30 days at the latest.
Read more about how we handle your data in our privacy policy.